How to Deliver Bad News

: Top 5 Ways to Soften the Blow "When delivering bad news, how do you soften the blow?" Unfortunately, most of us will be faced with the unpleasant task of delivering bad news at some point in our lives. Maybe a client's stock has tumbled. Maybe profits are down and layoffs are imminent. Maybe medical tests reveal a life threatening illness. In delicate situations like these, few of us know what to say or how to say it. Here are the top 5 communication strategies used by compassionate leaders in times of crisis: Read on ...