Communication upwards

The Inside Advantage
Have an important decision to make? Your employees know more than you think. Open the lines of communication and get valuable advice from those who understand your company best.
The biggest challenge in communicating with employees today is not coping with a culturally diverse work force, overcoming the impersonalization of e-mail or battling information overload to get your message across. Instead, it's getting employees to trust you and offer ideas for improving the business.
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